Testimonials

Clara H.

Paul Coutts Realtor undertook a difficult listing to market and sell several residential building lots close to down-town Santa Cruz. The lots had a creek running along the bottom and were steep from roadway to creek. Paul worked out several different marketing strategies for me to review and choose from. Paul worked diligently throughout the listing period which was relatively long. He also took the time to meet with the City building department so he could better assist and inform potential buyers and their agents. I am a retired realtor myself and I was more than happy Paul representing me in this transaction. The property has since sold and I can highly recommend Paul as a Listing agent.

Sanji C.

I have worked with Paul Coutts for three years, completing four transactions in Santa Cruz county. Transactions have included two sales and two purchases, of both residential and investment properties. Paul has demonstrated an extensive mastery of the nuances of the real estate market in this area. He understands the trends in the market and is intimately familiar with many of the neighborhoods. He has lived and worked locally for 25 years. Paul also has extensive knowledge of design and construction, and he works with a great team of home improvement experts to upgrade before or after sales. I will continue to work with Paul and I strongly recommend his services.

John F.

Paul is an amazing realtor and stand up individual to boot. Totally knows the real estate market and rules and helped me immensely through the buying process. It was my first home purchase in a very fast-paced and crazy market. Paul was there for me and super responsive every step along the way.

I liked him so much I’ve had him represent family for a couple other home purchases as well.

Brenden and India

When it came to buying our first property, we relied heavily on Paul to help us through the process. With clear and timely communication, Paul guided us through the initial phase of our search and gave us excellent advice as we made an offer, cleared contingencies and made it through the end of escrow. There was a great deal of uncertainty in the market’s pricing at the time, and Paul did an excellent job of steering us in the right direction. As a local long-time resident and a tradesman with experience in construction, Paul has an excellent grasp on the local housing stock and property issues. From start to finish, Paul was quick to respond, advocated on our behalf and was key to helping us close on the property we wanted at a very acceptable price. We would absolutely work with Paul again on future transactions and recommend his services to all our friends.

Ashley

I can’t begin to explain how wonderful it was to work with Paul. He helped my family sell our westside Santa Cruz home and surpassed our expectations. Beyond being a competent realtor and deep knowledge bank of the area, he wasn’t afraid to use some elbow grease and was more than happy to do whatever it took to get our house ready for sale. He even did some optional repairs on his own and spent ample time on site ensuring that staging looked good and that the house was clean. Paul was a fantastic communicator- he was incredibly responsive via both email and phone. He gave updates consistently, but didn’t bother you with trivial matters. Don’t let his calm, kind, very chill persona fool you; he works extremely hard, doesn’t cut corners and is very organized. At the beginning of our process, he even came to a meeting with a handwritten months-long timeline of the process we’d be going through together. When we had our house photographed and he wasn’t fully satisfied with the result, he initiated and facilitated a re-shoot. Paul clearly has a passion for his work and has a very positive mindset. While he was the professional, he remained genuinely open-minded to suggestions and ideas from us. Paul was a great fit for our family, but I honestly couldn’t imagine him not being a great fit for anyone. We couldn’t recommend Paul enough!

Ted

My wife and I couldn't be happier with the service we received from Santa Cruz real estate agent Paul Coutts when we sold our home. From the very beginning, Paul was professional, responsive, and attentive to our needs. Paul and his team went above and beyond to ensure that our home was in top condition for potential buyers. He had teams working on the house within two days of signing the contract. They painted areas that needed a fresh coat and made minor repairs. They even brought the sewer cleanout up to the current city code, rebuilt the sidewalk, washed windows, and removed old debris from our garage. A gardener also came to spruce up the backyard.

Paul and his teams’ quick work made our house ready for sale in one week, and it sold one week later! His swift work during a falling market enabled us to get our desired price for our home. Paul is highly knowledgeable about the local real estate market and provided valuable insights throughout the process. He has outstanding communication skills. He was always available to answer our questions. We highly recommend Paul to anyone looking to buy or sell a home.

Chris

I can't recommend Paul enough. He is always responsive, prompt, and on top of things while still maintaining a laid back, low stress approach to what is honestly a kind of stressful process.. not an easy line to walk.
He has a great, calm and collected demeanor and treats you (and others) like a real person; which is something I really value when working closely with someone or in someone who is representing me.
Paul has helped me through both a sale and a purchase; both instances were complicated in their own (very different) ways, and Paul was sensitive and able to handle the situation each time. I can confidently say things wouldn't have gone nearly as well without him.
He consistently goes above and beyond to help, is on top of trends and changes in the market, always has time for you as things come up and is quick to respond as needed, and is ready with sound advice, useful resources, and prompt, thoughtful responses to questions or concerns.
Simply put, Paul has a way of making you feel like a friend rather than just a client.
Real estate is a volatile and kind of crazy market, in particular here in Santa Cruz. To have someone like Paul by your side is invaluable, and will have an immeasurable effect on your sanity and peace of mind throughout the process of buying or selling a home here.

Jennifah

We were so lucky to be introduced to Paul Coutts by our friends.

Paul helped us immensely in the purchase of our home. His knowledge, diplomacy and accessibility are unparalleled. Paul makes himself available every step of the way and is always incredibly responsive.

Paul Coutts also helped a family member with selling his home and a subsequent purchase. Both of which had their challenges for all of us. Paul consistently rose to every occasion and even rolled up his sleeves to help make sure we all achieved the best outcome.

We realize the value of having an expert realtor and stand up person on your side to achieve our home buying dreams as truly important. I am eternally grateful for Paul!

Oleg

Great experience selling the house with Paul. His expertise and guidance were invaluable from the house prep to selecting the best offer. Highly recommend especially to the first time buyer/seller!

Jimmie

My wife and I met Paul at an open house. We were impressed by both his realtor and contractor knowledge. His diverse knowledge and industry resources were key in helping us purchase our first home in 2015. We were so happy with his performance, we asked Paul to help us sell our house three years later. It was a great experience both times. His pricing strategy and negotiation skills helped us maximize our gains on our sale way above asking price. I strongly recommend Paul. You will get a person of integrity, professionalism and a friend.

Valarie

Paul is a great realtor! He listened to what we really wanted and gave us all the time we needed to thoroughly explore the property. Thanks Paul! ­čśŐ

Katie

Paul is an amazing realtor! He was referred to me by a friend, and was so quick to respond to my initial contact. He led my husband and I from house hunting through escrow. His expertise is invaluable in this market. Paul helped us navigate through the process of purchasing our first home every step of the way. If you are looking to buy or sell a home, Paul Coutts is incredible!

Meghann

Paul helped me sell two complicated probate properties and did an amazing job! I live out of town and Paul was able to handle and assist me with every aspect of the sales and getting the properties ready for listing. Paul had a very good sense of the work that was required to get the best price for both of the properties and was able to get me bids and find the right contractors to get the work done. I listened to his recommendations on the things that we could do to increase the property value and how the properties should be priced. He really knocked it out of the park! We got well above listing price on both properties and I couldn’t be happier with the job he did for me. He is also super pleasant to work with and just an all-around great guy. I would highly recommend him for any real estate need.

Becca

Paul and his team are fantastic, they were super responsive and so helpful walking me through the whole process.

Eunice

Best broker in the whole world
Way beyond does everything for you and willing to move things, explain process, etc!!
Made selling our property easy!

Yuneisy

Paul provided me with extremely valuable insights during my resent home purchase. His knowledge of the market and how to conduct real estate transactions is astounding.

Shelley Y.

My hubby and I really appreciated Paul’s attention to detail! He was also very hands-on, helping to rearrange furniture and checking the inside and outside of the home for details that we could work on to make our home more salable! Paul was also very knowledgeable and helped us as we navigated through all the paperwork. He was thorough, professional and personable. His many connections made it easy & speedy to get our house ready for sale: staging,cleaning, septic work etc.
We trust Paul and we would recommend him to anyone!

Susan B.

I have known Paul for many years and have employed the services of both his painting company and of Paul himself as my real estate agent for the sales of my houses in Soquel and Santa Cruz.
Paul is very friendly and easy to work with. His honesty and integrity make it natural for him to be low-key yet professional; he doesn’t need to be “pushy” or “hard-sell” because he has the knowledge and confidence to treat everyone with the utmost respect and courtesy.
Selling property in Santa Cruz County can be a daunting at times, especially as a single woman selling for the first time. Paul was always patient and understanding. He was easy to communicate with and always took the extra time and care to explain options and procedures related to the sales. Paul is a great listener; he addressed any concerns I had and helped me keep things in perspective even when I was feeling overwhelmed.
One of Paul many assets is his experience as a licensed contractor. If you have questions about home structure or maintenance he can either answer your questions himself or find the answer from his many contacts in the local area. As a seller it was a real advantage to have a realtor with contracting experience; we were able to make the houses shine. Both my properties looked fabulous by the time they went on the market and I am sure this contributed greatly to the swift and uneventful sales.
Paul is very approachable and easy to talk with making our open houses very successful. He diligently followed up on all leads from the open houses and left no avenue unexplored with respect to finding potential buyers.
Overall, Paul is an incredible, hard-working agent who I would not hesitate to recommend to anyone buying or selling a property. You can’t put a price on his honesty and integrity. Period.

Jennifer L.

Paul was an absolute pleasure to work with. We bought our first home with him by our sides and used him again to sell our home. When buying a home it’s always scary and overwhelming but Paul made it easy and always kept open and transparent communication with us as well as honest guidance at the forefront. When we sold, he looked out for us on so many levels and went above and beyond in so many ways. We have our realtor for life and you will too in Paul.

Clint M.

Paul Coutts is a highly knowledgeable and competent Real Estate Agent. His insights into a wide variety of issues are unmatched. If your questions are about the structure of the building to the neighborhood to the local micro climate Paul has the answers, or knows where to find them quickly, and he provides a complete and clear explanation/answer to the questions. I have found Paul to be trustworthy beyond compare and helpful when I had questions that were out of the ordinary. Paul's negotiation skills and personality are a good match for my style, very understanding of my position and able to communicate clearly with the other party to come to an agreement. Highly recommended.